Terms and conditions

These Terms and Conditions ("Terms") apply to your use of the Good Food Studio mobile application (the "App") and the Good Food Studio website at goodfoodstudio.co.za (the "Website"). The App and Website are operated by Studio Select (Pty) Ltd ("Studio Select", "we", "us" or "our").

By accessing or using the App or Website, you agree to these Terms. If you do not agree, do not use them. If you use the App or Website on behalf of another person or organisation, you confirm that you are authorised to accept these Terms on their behalf.

1. Who may use the services

The App and Website are intended for people aged 18 or older. By using them, you confirm that you meet this age requirement and can enter into a binding agreement. If you do not, you may not use them.

2. Accounts and security

Some App features require an account. You agree to provide accurate information, keep your sign-in details secure, and tell us promptly if you believe someone has accessed your account without permission. You are responsible for activity carried out through your account, except to the extent that applicable law provides otherwise.

Do not create an account using someone else's details, impersonate another person, or create accounts to evade a restriction or suspension.

You may stop using the App at any time. You can request account deletion through the App where available or by contacting us at [email protected]. Deleting the App from your device does not delete your account. Account deletion does not cancel an App Store or Google Play subscription; see section 7.

3. Using the App and Website

You may use the App and Website only for lawful purposes and in accordance with these Terms. You must not:

• use them in a way that breaks the law or infringes another person's rights;
• interfere with, damage, disrupt, or attempt to gain unauthorised access to our services, systems, or other users' accounts;
• introduce malware, scrape or harvest information, or use automated means to access the services without our permission;
• copy, modify, reverse engineer, or redistribute the App or Website except where applicable law permits or we have given you permission;
• misuse, disrupt, or attempt to bypass any security or access controls; or
• use the services to upload or transmit unlawful, harmful, misleading, or infringing material.

We may investigate suspected misuse and take reasonable steps to protect users and our services, including restricting or suspending access as described in section 11.

4. Recipes, nutrition, and food safety

Recipes, meal-planning tools, nutrition information, ingredient lookups, and other food-related content are provided for general information and convenience. They are not medical, dietary, or other professional advice, and are not a substitute for advice from a qualified healthcare professional. Nutrition values and ingredient information may be estimates or may vary by product, preparation, portion, or data source.

You are responsible for deciding whether a recipe or ingredient is suitable for you. Information about allergens or dietary requirements may be incomplete or out of date. Always check product labels and contact the manufacturer or food provider where appropriate. Do not rely on the App or Website to determine whether food is safe for someone with an allergy or other medical condition. Follow safe food handling and cooking practices.

If you have a medical condition, food allergy, or specific nutritional needs, consult an appropriately qualified professional before relying on food or nutrition information in the App or Website.

5. Your content and shared lists

You retain any rights you have in information and content you add to the App, such as meal logs, collections, and shopping lists ("Your Content"). You give us permission to host, store, reproduce, and process Your Content only as reasonably necessary to operate, maintain, secure, and provide the App and its features.

Some features let you share a shopping list with other people. If you choose to share a list, people with access to it may see the list and its items. You are responsible for choosing whom to share it with and for removing access when you no longer want someone to see it.

You must have the rights and permissions needed to submit Your Content and to share it with others. Do not submit content that is unlawful, infringes another person's rights, or violates these Terms. We may remove or restrict access to content where reasonably necessary to comply with law, protect users, or enforce these Terms.

6. Our intellectual property

The App and Website, including their software, design, branding, text, graphics, and other materials, are owned by or licensed to Studio Select and are protected by intellectual property laws. These Terms give you a limited, personal, non-exclusive, non-transferable, and revocable right to use them for their intended purposes. They do not transfer ownership of any intellectual property to you.

You may not use our name, logos, or other brand features without our prior written permission, except as permitted by law.

7. Subscriptions and payments

Some App features may require a paid subscription. Subscription options, prices, billing periods, any applicable trial, and renewal terms are shown by Apple App Store or Google Play when you purchase. The terms displayed by the relevant store at the time of purchase form part of your purchase arrangement.

Subscriptions purchased through the App are billed and managed by the relevant store, not directly by Good Food Studio or Studio Select. If a subscription renews automatically, it will renew according to the details shown at purchase unless you cancel it before the renewal date. To cancel, change, or request a refund for a store-billed subscription, use the subscription settings or support process for the store through which you purchased it. The store's payment and refund rules apply.

Deleting your account or uninstalling the App does not cancel a subscription. Cancellation generally prevents a future renewal; access may continue until the end of the already-paid period, subject to the store's terms. We do not control the store's billing, payment processing, or refund decisions.

8. The Website and enquiries

Website content may describe services, packages, menus, or other offerings. Sending an enquiry through the Website does not by itself create a booking or service contract. Any work or booking is subject to confirmation and any separate agreement or terms we provide for that service.

9. Third-party services and links

The App and Website may rely on or link to third-party services, including app stores, sign-in providers, and external websites. Those services are operated by third parties and may have their own terms and privacy policies. We are not responsible for third-party services to the extent permitted by law. Your use of them is governed by their applicable terms.

10. Availability and changes

We aim to keep the App and Website available and useful, but do not promise uninterrupted or error-free operation. We may update, change, suspend, or discontinue features, or temporarily restrict access for maintenance, security, legal, or operational reasons. Where reasonably practicable, we will give notice of material changes that significantly affect your use.

We may update these Terms from time to time. The "Last updated" date above shows when they were most recently changed. If a change materially affects your rights or obligations, we will take reasonable steps to notify you, such as through the App, Website, or email. Your continued use after updated Terms take effect means you accept them. If you do not agree to a change, stop using the App and Website.

11. Suspension and termination

You may stop using the App or Website at any time. We may suspend or end your access if we reasonably believe you have materially breached these Terms, your use creates a security or legal risk, or we are required to do so by law. Where appropriate and reasonably practicable, we will give you notice and an opportunity to address the issue.

Ending access does not affect rights or obligations that arose before termination or terms that by their nature continue to apply, including intellectual property, disclaimers, liability limits, and dispute-related provisions.

12. Disclaimers and liability

Nothing in these Terms excludes or limits any right, guarantee, warranty, or remedy that cannot lawfully be excluded or limited, including rights you may have under South African consumer protection law.

Subject to that, the App and Website are provided on an "as available" basis. To the extent permitted by law, we do not guarantee that they will always be available, secure, accurate, complete, or suitable for your particular needs.

To the extent permitted by law, Good Food Studio and Studio Select are not liable for indirect or consequential loss, loss of profits, or loss of data arising from your use of, or inability to use, the App or Website. Nothing in these Terms excludes liability for loss that applicable law does not allow us to exclude, including liability resulting from our fraud, wilful misconduct, or gross negligence where that exclusion is prohibited.

13. Privacy

Our Privacy Policy explains how we collect and use personal information when you use the App and Website. These Terms should be read together with that policy.

14. Governing law

These Terms are governed by the laws of the Republic of South Africa. Any dispute will be dealt with by a competent South African court, subject to any mandatory rights you have under applicable law.

15. General

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to apply to the extent permitted by law. If we do not enforce a provision, that does not mean we waive our right to enforce it later.

These Terms, together with any separate terms that apply to a particular service or purchase and our Privacy Policy, describe the agreement between you and Good Food Studio concerning your use of the App and Website. If these Terms conflict with mandatory law, the mandatory law takes precedence.

16. Contact us

For questions about these Terms, contact:

Studio Select (Pty) Ltd Email: [email protected] Website: studioselect.co.za